After each visit we ask you to rate your experience. These user ratings give us an opportunity to check in on our providers and increase the quality of services wherever possible.

Ratings also give us better understanding on the level of Doctor’s professionalism and service and the patient's view on the helpfulness of the Doctor.

ONE would rate the Doctor after each visit invarious categories like Knowledge, Patience, Helpfulness, Communication and Professionalism.

HEALING FALICITA does just this manner!

Our Internal Peer Reviews add another layer of quality in this aspect wherein another Doctor blindly scores each and every Doctor’s Online Consultations. We combine the Peer and Patient Ratings along with other metrics like as discussed above to provide each Doctor with robust feedback. Our ultimate goal is providing our users the best service possible.

In addition to rating our Doctors and patient experiences, the actual health of our patients is of utmost importance to us. Medicaso Solutions Private Limited constantly follows up with patients after their visits to assess their state of health. In more than 99% of treatable cases, patients report their symptoms to be completely resolved. In case the patient isn’t doing better, the company can clearly suggest a best alternate course of action.