Healing Falicita offers preventive healthcare services. Following is a list of illnesses and ailments that are normally consulted for, in addition to many more:

• Headache, Migraine
• Colds, Flu, Fever, Viral infection
• Chest infection
• Diarrhea
• Nausea, Vomiting
• Constipation
• Heartburn
• Rashes
• Food Allergies
• Joint Pain, Arthritis
• Insect bites
• Fungal infections
• Allergies

Healing Falicita can be used by anyone above the age of 16 years with a secure identification process. Users can also book appointments on behalf of their children if they are under 16 years of age.

Healing Falicita is an Online Doctor Consultation Platform. We ensure standardization of quality services and deliver satisfactory doctor consultation services to the end user. All our doctors are highly qualified & experienced in treating the various medical concerns pertaining to preventive healthcare.

Health cards or the insurance card may provide you with 1 or 2 free consultations or a discounted rate. However, by using our app, you can avail unlimited consultations for your whole family. You can consult from your home or your office and thus, avoid the unnecessary waiting time at hospitals/clinics for getting appointments. Here, you avoid wasting time in activities such as travelling/waiting and can also opt to get medicines delivered straight to your doorstep.

Thus, Healing Falicita saves your time and health, apart from being extremely affordable !

A General Physician is normally the first consultation for any medical condition. Our doctors help you address your basic/non-emergency medical conditions, where our chief objective is to ensure Preventive Healthcare.

Healing Falicita at present allows for Two (2) days advance doctor Bookings/appointments. There are two types of appointments –
(1) Waiting and (2) Scheduled

Waiting Appointment: Connects you to the doctor in the immediately next available time slot within 15 minutes.

Scheduled Appointment: You get to book a time slot for a doctor consultation in advance as per your convenience.

If you miss an appointment, you can check the immediate time slots for doctor consultation that are available. Subsequently, you can also book an appointment. Healing Falicita also provides One Time Consult option and subscription model in which you can avail unlimited doctor consultations for your subscription period.

After completion of consultation call, the doctor generates a prescription, which gets updated to your medical records. In case of a chat, you always have access to the chat history.

At the end of the consultation, you will be receiving the doctor's prescription. The e-prescription can be viewed it in ‘My Consultation ’ section of the App. Using this, you can order/ purchase medicines from any pharmacy in India.

Note: Doctors at Healing Falicita cannot prescribe medication that are classified as Narcotic Drugs.

Don’t worry! On behalf of your dependents, you can always book a time-slot. They will get a call on the given phone number at the specific time, and all they need to do is receive it.

There is also a provision for an ‘appointment reminder’ through a SMS notification that will be sent to your registered mobile number prior to the consultation.

Unfortunately, you cannot book both the appointments at the same time from the same account. Instead, you can schedule the appointments at two different timings.

Healing Falicita provides online Doctor Consultation Service with GPs (General Physicians). By ensuring high standards and 100% quality assurance in services and offerings, Healing Falicita attempts to provide the best teleconsultation with any doctor. Thus, it helps patients resolve their problems at the earliest. The focus is to provide the best in-class online consultation experience with doctors that can be easily availed from anywhere.

It depends on the doctor's availability and the time of your call. However, you will not experience any difference in the quality of treatment. This is because after every consultation, your medical history is updated so that the subsequent doctor can take off from exactly where the previous consultation had ended.

Moreover, all the doctors at Healing Falicita are highly qualified and are very well experienced in their fields. In this manner, we ensure standardization of treatment and assure you the best of services.

Nowadays, people are well-educated and can easily procure information since it is available in abundance - but often, this leads to misdiagnosis. On the other hand, Healing Falicita provides online doctor consultations from expert doctors and which is also extremely affordable.

For any queries please do reach out to us on our customer support services where you can always raise a concern. You can also reach us at - +91……………, where we are available from 9 AM to 10 PM (Monday to Sunday).

We strictly comply with the legal aspect and maintain ethical standards. Keeping this in view, we ensure that your data is secure and available for 3 years from the date of your

Healing Falicita has tied-up with Med Plus, which facilitates the delivery of medicines to your doorstep.

Of course! All our services come with complete satisfaction guarantee, otherwise we couldn’t exist without having happy customers. If, for any reason, you are unhappy with our service, please reach out to our Customer Care Support Team at +………………or write in to contact@healingfalicita.com

We have a simple registration process to get you onboard and start utilizing our services seamlessly. Follow these 10 simple steps to get started:

• STEP 1 : Click https://www.healingfalicita.com/user/login
• STEP 2: Click “Sign UP”
• STEP 3: In the ‘Sign Up‘ page, enter the details and click on REGISTER.
• STEP 4: User will be getting an ‘Activation Link’ sent to the registered email.
• If registered using mobile number, user will get a ‘Welcome SMS’ and an OTP for verification.
• STEP 5: Once User clicks on Activation Link, user is directed to the Dashboard Section of their Account.
• STEP 6: After OTP Verification, User is directed to the Dashboard Section of their Account.
• STEP 7: Once you have logged into the app, please click on the “profile” icon, which is on the left-side navigation bar. From this screen, you can edit your profile details and add upto 3 family members.
• STEP 8: Click on “Choose a Plan” on the Dashboard.
• STEP 9: Select your desired Plan.
• STEP 10: Get started with booking online doctor consultations.

Yes, we do! We want to offer this monthly renewal service so that everyone in the family can maximize the benefits we offer. Apart from Subscription we also provide One Time To know more about our subscription programme, please visit https://www.healingfalicita.com/pricing.

For further details you may also email us contact@healingfalicita.com or contact us at +91-………... We’ll be happy to help you out.?

We accept payment through the following methods:

All types of Credit/Debit Cards,e-Wallets,Net banking,UPI

Please refer to the respective payment modes for the specific plans at https://www.healingfalicita.com/pricing

Absolutely ! Your card details will NOT be stored anywhere. Your card information goes through a completely secured and approved payment gateway for processing.

All information concerning appointments and medical records are subject to strict confidentiality, which are in accordance with the legal framework. Only the information that you update in your Health Profile, and the prescriptions provided by the consulting doctors are available for viewing and can be seen in ‘My Consultation ’.

We assure you that all our conversations are secured as we use the highest standards of technology through which your calls are encrypted and cannot be accessed by any means.

Using our Application , you can connect with a doctor within fifteen (15) minutes from anywhere (through mobile, tablet, laptop or desktop with network connectivity)!

Yes, you need an Internet connection to book any kind of consultation – audio/ video call or chat. Internet connection is essential for the purpose of booking a call. Thereafter, one can have a regular telephonic consultation without any Internet.

Although it is recommended to use a secure Wi-Fi Internet connection for the best possible experience, our services also work fine with 3G or 4G connection.

In the event of a poor connection, we recommend that you choose Audio consultation using the telephone instead of an audio call over the internet.

In the unlikely event of having trouble with our app, please note the following three useful techniques that can help you:

Restart your App - Close the app completely and relaunch it on your Phone.

Restart your Phone - Restart your phone; this often sorts out such app issues

Reinstall the App – There are times when an improper install can cause the app to malfunction. Hence, we suggest reinstallation of the app afresh. This can sort the issue.

If you still facing problems, please reach contact our Customer Care Support Team at +91-…………. or write in to contact@healingfalicita.com. They’ll be happy to help you.